I bought the alcatel hot spot last month and it said it had *GB since the second day, b...

GetHuman1487205's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1487205's own words
I bought the alcatel hot spot last month and it said it had *GB since the second day, but when i went to pay my bill the teller told me that it still had ** GB. It stopped working after the second day i called customer service at *** * times today and they were very ignorant did not even try to help or undetstand the situation and litterally hung up on me repeatedly. I am very displeased and would like for metro to put the ** GB back on for this month so i can use what i paid for. If i cant get this issue resolved to my expectations i will take my service to a different company.
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Metro PCS

Customer service issue
Reported by GetHuman1487205
Nov 4th, 2018 - a mon ago
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GetHuman1487205 started working on this issue
Nov 4th 7:07pm