My mother has an account on Metro which is in my name, I I have just been informed that...

GetHuman1480692's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1480692's own words
My mother has an account on Metro which is in my name, I I have just been informed that she has had no service for the past week.she has not been able to make calls or tile out in almost * weeks. The phone she has is not currently registered with Metro. She switched back to the iPhone * Plus that she previously Had active since June. The IMEI should still be on file, please update your system so her unlocked iPhone * Plus can be used* active on her account.
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Metro PCS

Customer service issue
Reported by GetHuman1480692
Nov 3rd, 2018 - a mon ago
I have an issue with Metro PCS too
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Seen by 1 customer so far
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Timeline
GetHuman1480692 started working on this issue
Nov 3rd 4:43pm