My name is Diana Cordero. I purchased a new phone at Metro in August of this year. Th...

GetHuman1474864's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1474864's own words
My name is Diana Cordero. I purchased a new phone at Metro in August of this year. The phone calls started dropping. I went to headquarters, and they suggested that i ordered a new phone. I bought a new phone yesterday on Nov *. The phone calls keep dropping. I got a new SIM cared today on Nov *, and the phone calls still keep dropping. I am very flustered and perplexed about this matter. I have been a customer for several years, and this is a major issue that is causing me much distress. Your urgent help with this matter is greatly needed and appreciated.
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Metro PCS

Customer service issue
Reported by GetHuman1474864
Nov 3rd, 2018 - a mon ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 20763 others
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Timeline
GetHuman1474864 started working on this issue
Nov 3rd 2:17am