I am trying to buy a phone at Metro PCS. They said that I had to wait until they bought...

GetHuman1393659's customer service issue with Metro PCS from October 2018

Help with my Metro PCS issue
The issue in GetHuman1393659's own words
I am trying to buy a phone at Metro PCS. They said that I had to wait until they bought the phone. Then they tell me that I can’t have the phone because it’s the last phone in San Diego and then I have to buy $**-$** worth of accessories or us I can’t have the phone. This is not legal

GetHuman1393659 did not yet indicate what Metro PCS should do to make this right.

How GetHuman1393659 fixed the problem
Customer service recommended the metro pcs at the mall. I called * times before driving down to the mall. At least this associate gave me the corporate number and address. A nice young lady named Rosa helped me set up my phone. Double plus, my case and screen saver both fit my new iPhone SE. I was just tired of the bait and switch of being told to buy $**-** in accessories or I can’t get a phone for free. I know how to read English.
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Metro PCS

Customer service issue
Reported by GetHuman1393659
Oct 22nd, 2018 - 3 years ago
Fixed
GetHuman1393659 shared how to fix
Seen by 11 customers so far
Similar issue to 19664 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman1393659 started working on this issue
Oct 22nd, 2018 10:16pm
GetHuman1393659 confirmed the issue is fixed. Hooray!
Oct 25th, 2018 10:41pm
GetHuman1393659 confirmed the issue is fixed. Hooray!
Nov 1st, 2018 11:43pm