My phone broke I made a claim I haven't used the phone for about a week las Friday actu...

GetHuman1373303's customer service issue with Metro PCS from October 2018

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The issue in GetHuman1373303's own words
My phone broke I made a claim I haven't used the phone for about a week las Friday actually and I have not been ablego get ahold of you guys finally yesterday I did I processes the claim since I have insurance my phone bill was due today I asks the rep am I gojg to get credited she said yeah after my claim the insurance company sent me an email to call you guys I can't reach you this is crazy amf horrible customer service
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Metro PCS

Customer service issue
Reported by GetHuman1373303
Oct 19th, 2018 - a mon ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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Timeline
GetHuman1373303 started working on this issue
Oct 19th 12:35am