I have a LG phone my friend gave me an she reset it an now it's on the start screen an...

GetHuman-jennansh's customer service issue with Metro PCS from October 2018

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I have a LG phone my friend gave me an she reset it an now it's on the start screen an I can't get anything to load so I can put my SIM card in it. Can you tell me how please.
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Metro PCS

Customer service issue
Reported by GetHuman-jennansh
Oct 12th, 2018 - 2 mons ago
I have an issue with Metro PCS too
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-jennansh started working on this issue
Oct 12th 11:45pm
GetHuman-jennansh confirmed the issue is fixed. Hooray!
Oct 12th 11:47pm