I was trying to pay the bill for my phone for this month only through the web browser o...

GetHuman-crkrivas's customer service issue with Metro PCS from October 2018

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The issue in GetHuman-crkrivas's own words
I was trying to pay the bill for my phone for this month only through the web browser of another phone using my credit card. As I was pressing confirm, nothing happened and it gave me an error message. I tried twice more, and I got the same error message. I then go to look at the list of purchases on my credit card, and $** came out three times out of my credit card. I need MetroPCS to reimburse me the last two of those times, which would be $***, as my intention was to only pay for this month.
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Metro PCS

Customer service issue
Reported by GetHuman-crkrivas
Oct 12th, 2018 - 3 mons ago
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Seen by 6 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
GetHuman-crkrivas started working on this issue
Oct 12th, 2018 12:09am