My zte blade model number Z*** screen shattered and is almost imposible to use without...

GetHuman-rmoccal's customer service issue with Metro PCS from September 2018

Help with my Metro PCS issue
The issue in GetHuman-rmoccal's own words
My zte blade model number Z*** screen shattered and is almost imposible to use without my fingers being cut. I checked the ZTE warranty website and it states *Metro PCS Warranty Note: In an effort to provide a more personal customer experience form October **, **** Metro PCS will provide the warranty repair options for their customers.*Now I know this is probably not a warranty issue but I can't afford to pay for a new phone. So I thought I would email you guys to see if there is any kind of help you could possibly provide me since I am a valued customer and would like to remain a metro pcs customer. *Please let me know*Thank you*Rachael Moccaldi
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Metro PCS

Customer service issue
Reported by GetHuman-rmoccal
Sep 28th, 2018 - 3 mons ago
I have an issue with Metro PCS too
Seen by 3 customers so far
Similar issue to 16216 others
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GetHuman-rmoccal started working on this issue
Sep 28th 5:18am
GetHuman-rmoccal indicated the issue is not fixed yet.
Sep 29th 4:18pm