I opened a new plan and received my new phone last week at the Berea, Ohio store...

GetHuman-liwoszb's customer service issue with Metro PCS from September 2018

3 views
 | 
16182 similar
 | 
0 following
Help with my Metro PCS issue
First: share to improve GetHuman-liwoszb's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-liwoszb to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-liwoszb may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-liwoszb's own words
I opened a new plan and received my new phone last week at the Berea, Ohio store.(***-***-****) This week, I received an email from Google thanking me for the review of Berea, Ohio Metro PCS. Only problem is, I did not submit a review. When I looked what Google was referring to, I found that my Google account had been used, on the day I picked up the phone, to give the location a glowing, *-star review. It mentioned the clerk by name, Patricia. It said that the phone I wanted was in stock, it was not, I had to wait a day. It said the store smelled good. Not really. I ABSOLUTELY DID NOT write this review. The only person who has had access to the phone was the clerk, while she was setting it up. I thought she was being helpful. She was helping herself to my email account. This is UNETHICAL AND DECEPTIVE TO SAY THE LEAST. I now feel that I have to close this email because i cannot be ***% certain that all she did was give herself a review.*She should be fired.*I will certainly tell anyone who asks not to use this location.
GetHuman-liwoszb did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-liwoszb fixed the problem
We are waiting for GetHuman-liwoszb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid
Follow this issue
See how GetHuman-liwoszb fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-liwoszb
Sep 27th, 2018 - 3 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 16182 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-liwoszb started working on this issue
Sep 27th 9:36pm