Apparantly payment was short by $*.** but I was not notified of the short payment and m...

GetHuman-whitsonb's customer service issue with Metro PCS from September 2018

9 views | 14935 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman-whitsonb's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-whitsonb to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-whitsonb may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-whitsonb's own words
Apparantly payment was short by $*.** but I was not notified of the short payment and my service was turned off. Since learning the phone had been disconnected a payment has been forwarded twice today, both for the amount of $*.**.*As I was beginning to get irritated I contacted *** from my phone only to learn my options were limited and could not speak to live person. As a result I ended up with an extension which i didnt need or want. Your center says I have yet to forward the $*.** short pay, however as I mentioned, it has since been forwarded twice.*Now it says I have a ** hr extension without data capability. Please connect my service with my data plan as soon as now. Because I pay fir my services ahead of time why would the system not recognise payment and continue my service at least for days paid?*My service line number is as follows ***-***-**** *WHITSON, BILL

GetHuman-whitsonb did not yet indicate what Metro PCS should do to make this right.

How GetHuman-whitsonb fixed the problem

We are waiting for GetHuman-whitsonb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-whitsonb fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-whitsonb
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 14935 others
0 customers following this


GetHuman-whitsonb started working on this issue
Sep 14th, 2018 12:52am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies