I NEED SPEAK WITH SUPERVISOR ASAP. WENT TO METRO PCS STORE CHENANGO ST BINGHAMTON NY RE...
GetHuman1084534's customer service issue with Metro PCS from September 2018
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The issue in GetHuman1084534's own words
I NEED SPEAK WITH SUPERVISOR ASAP. WENT TO METRO PCS STORE CHENANGO ST BINGHAMTON NY REP CONTACTED YOUR SVC LINE MU BILL INCORRECT. NOT ONCE BUT TWICE THE METRO REP IN STORES FACTORY RESET MY ONE PHINE AFTER WENT SAME DAY REPORTED LOST STOLEN. DIDNT REQUIRE NECESSARY SECURITY PIN. WENT AHEAD UNLOCKED & RESET SO PERSON COULD USE. *ND TIME REPORTED MY COOL PAD STOLEN SAID THOUGHT DAUHHTRR STOLE IT & REP ASSURED ME WAS IN LOST STOLEN MODE YET, AGAIN Gave COURTESY ** HOUR EXTENSION *TIMES, AGAIN REQUIRED NO SECURITY CODE & PERSON TURNED PHONE OFF PORTED NUMBER TO ANOTHER PHONE ACCT GOT FREE DEVICE AND CHANGED*CLOSED MY ACCT. IM CONTACTING BETTER BUSINESS BUREAU REPORT STORE EMPLOYEES BREACH OF MY ACCOUNT AND YOUR COMPANY ALLOWING MY PHONES BE ACCESSED WITHOUT MY CONSENT SECURITY CODE AND PHONE CALL YOUR CUSTOMER SERVICE N METRO PYHSICAL STORES..
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