Hello, I am a metro pcs customer and I am trying to pay my phone bill online and for so...

GetHuman1062463's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
Tip from another customer
If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The issue in GetHuman1062463's own words
Hello, I am a metro pcs customer and I am trying to pay my phone bill online and for some reason it is not taking me to the next page after I fill out everything. It is just staying on the current page also I tried to use the login page but when I put the authentication code it says that it is unable to validate the code please fix. It’s very frustrating that there is something wrong with website.
GetHuman1062463 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman1062463 fixed the problem
Login into account and keep trying different authentication code that works well.
Please help with my Metro PCS issue
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Metro PCS

Customer service issue
Reported by GetHuman1062463
Aug 31st, 2018 - 3 mons ago
I have an issue with Metro PCS too
Fixed
GetHuman1062463 shared how to fix
Seen by 25 customers so far
Similar issue to 13074 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1062463 started working on this issue
Aug 31st 10:53pm
GetHuman1062463 indicated the issue is not fixed yet.
Sep 1st 12:06am
GetHuman1062463 indicated the issue is not fixed yet.
Sep 1st 12:58am
GetHuman1062463 confirmed the issue is fixed. Hooray!
Sep 2nd 1:20am
GetHuman1062463 confirmed the issue is fixed. Hooray!
Sep 4th 5:53am