I am currently located in Kissimmee Fl. at zip code *****. My internet speed has become...

GetHuman-joectamp's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman-joectamp's own words
I am currently located in Kissimmee Fl. at zip code *****. My internet speed has become progressively slower. I performed a speed test from my phone today and was getting only ***kbs down. This is unacceptable and impossible to get any work completed. Why is this so slow? I have had tmobile is the past and never encountered anything like this. Please let me know why my connection is slower than even dialup. Your equipment and towers need to be upgraded or I will have to change carriers. Please provide me with an explanation ane solution.
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Metro PCS

Customer service issue
Reported by GetHuman-joectamp
Aug 27th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Seen by 3 customers so far
Similar issue to 12417 others
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GetHuman-joectamp started working on this issue
Aug 27th 10:00pm
GetHuman-joectamp indicated the issue is not fixed yet.
Aug 28th 10:17am