Restarted my phone because it was being slow and when it turned back on it said the Sim...

GetHuman1042846's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman1042846's own words
Use my phone ... Restarted my phone because it was being slow and when it turned back on it said the Sim card was locked and only emergency calls were allowed. I tried calling the customer service number but when it asks for my phone number I put it in and it says sorry we couldn't find this number. But I called a metro store near me and they found the number Right away. And told me to call the customer service number. What do I do?
That even when I call customer service and put my phone number in ..it says that they can't find my phone number
Because I needy phone
I've been paying **$ a month for a while
Everything I can think of
I have an issue with Metro PCS too
How GetHuman1042846 fixed the problem
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Please help with my Metro PCS issue
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Metro PCS

ZTE Max blade
Customer service issue
Reported by GetHuman1042846
Aug 27th, 2018 - 3 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 7 customers so far
Similar issue to 12391 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1042846 started working on this issue
Aug 27th 6:24pm
GetHuman1042846 confirmed the issue is fixed. Hooray!
Aug 27th 6:28pm