On Aug *, I made a change to my plan from an unlimited data plan to the thirty dollar p...

GetHuman792891's customer service issue with Metro PCS from August 2018

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The issue in GetHuman792891's own words
On Aug *, I made a change to my plan from an unlimited data plan to the thirty dollar plan for my account which has * lines on it. I recieved a text saying to pay **.** and since I share the line with my Aunt I assumed that she had paid the bill and just gave the wrong amout. I re cieved a text saying I owed ***.** I called customer care and was told numerous times that the charges were valid when in fact they were not...
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Metro PCS

Customer service issue
Reported by GetHuman792891
Aug 27th, 2018 - 4 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
Similar issue to 12326 others
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Timeline
GetHuman792891 started working on this issue
Aug 27th 12:55pm