My name is Tameko Lafferty, I bought a metro pcs phone and service in Delaware, and was...

GetHuman-tameko's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman-tameko's own words
My name is Tameko Lafferty, I bought a metro pcs phone and service in Delaware, and was told they have nation wide service. I was moving to Alabama. I flew into Florida, and there I paid $**.**, for my service. When I got to Alabama, I had no service at all. Metro tried many times to get service on my phone, with no luck, so I was told I was going to receive a refund within *-* weeks, which would have been August **th. I have not received it, and since I no longer have an account or phone number, I am not having luck getting through on phone. My account number was *********, phone number was ***-***-****, reference number, ********, confirmation number of payment from receipt, QPAYPC*********, I can be reached at ***-***-****, I would like to have this issue taken care of, my address is **** State Hwy **, Kinston, AL *****, or email at *****@***.com This issue has gone on long enough, I would appreciate a response. Thanks, Tameko Lafferty
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Metro PCS

Customer service issue
Reported by GetHuman-tameko
Aug 24th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 6 customers so far
Similar issue to 11867 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-tameko started working on this issue
Aug 24th 1:49pm
GetHuman-tameko indicated the issue is not fixed yet.
Aug 25th 3:01pm
GetHuman-tameko indicated the issue is not fixed yet.
Aug 25th 3:02pm