Phone on joint account,would like to put phone on my own account.Do i need to come into...

GetHuman-thiebaud's customer service issue with Metro PCS from August 2018

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The issue in GetHuman-thiebaud's own words
The problem: Phone on joint account,would like to put phone on my own account.Do i need to come into store?
GetHuman-thiebaud did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman-thiebaud
Aug 22nd, 2018 - a mon ago
I have an issue with Metro PCS too
Fixed
Seen by 4 customers so far
Similar issue to 11542 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-thiebaud started working on this issue
Aug 22nd 1:22am
GetHuman-thiebaud indicated the issue is not fixed yet.
Aug 22nd 3:04am