You guys said iwereless customer got free and went to switch my service, decid to keep...

GetHuman1020834's customer service issue with Metro PCS from August 2018

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The issue in GetHuman1020834's own words
You guys said iwereless customer got free and went to switch my service, decid to keep my phone and the taxe since I have already paid for my new plan and the guy I met there said it's not possible. If so , why not explain to me before we started. And those * guys in cedar rapids **th steet are not nice at all !!! *I live in iowa city and once home , i have no data, but supposed paid to get *Gb!!! *That's your Metro !!!!
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Metro PCS

Customer service issue
Reported by GetHuman1020834
Aug 21st, 2018 - 3 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 5 customers so far
Similar issue to 11506 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1020834 started working on this issue
Aug 21st 10:16pm
GetHuman1020834 indicated the issue is not fixed yet.
Aug 22nd 2:01am
GetHuman1020834 indicated the issue is not fixed yet.
Aug 24th 11:46pm