I was never connected to a customer service agent via the GetHuman Phone. After waiting over an hour, I went to a local Metro PCS store and got my nephew's phone account set up and phone activated. I think that Metro PCS makes it very difficult to reach (national) customer service by phone!

GetHuman-parodee's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman-parodee's own words
trying to help my nephew activate his phone -- one time payment --- he has phone he is in Florida I have the IMEI * for him want to get him service for first month (his account went dorma*nt*no l onger needs new *
GetHuman-parodee did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-parodee fixed the problem
Never got connected via GetHuman phone to a customer service agent.
Please help with my Metro PCS issue
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Metro PCS

account & phone activation
Customer service issue
Reported by GetHuman-parodee
Aug 13th, 2018 - 7 mons ago
I have an issue with Metro PCS too
Fixed
GetHuman-parodee shared how to fix
Seen by 8 customers so far
Similar issue to 10473 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-parodee started working on this issue
Aug 13th, 2018 5:28pm
GetHuman-parodee confirmed the issue is fixed. Hooray!
Aug 14th, 2018 1:58pm
GetHuman-parodee confirmed the issue is fixed. Hooray!
Aug 14th, 2018 2:00pm
GetHuman-parodee confirmed the issue is fixed. Hooray!
Aug 14th, 2018 2:07pm