I went to my Metro to pay my bill it showed that it wasn't available to pay like I usua...

GetHuman931599's customer service issue with Metro PCS from August 2018

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The issue in GetHuman931599's own words
I went to my Metro to pay my bill it showed that it wasn't available to pay like I usually pay so I went to call you guys I've never done it before they told me it was going to be a $* charge which I will not pay I hung up the phone and then had if search out another way to pay and how to get online somehow and pay I want my phone to have my Metro app that I'm used to to pay my bills and a $* charge that you billed me on my credit card I'm not paying because I didn't use your service and by the way you guys should have human people answering the phone not no stupid non human computer system. I want somebody to fix my my Metro to where I can pay the way I'm used to.
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Metro PCS

Customer service issue
Reported by GetHuman931599
Aug 2nd, 2018 - 9 mons ago
I have an issue with Metro PCS too
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Seen by 5 customers so far
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GetHuman931599 started working on this issue
Aug 2nd, 2018 8:29pm