I want a more reliable phone. Been with you bin the past. No problems.not only the phone keeps acting up( it's brand new) but your outlet the workers don't seem to care.

GetHuman-dehavenj's customer service issue with Metro PCS from July 2018

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The issue in GetHuman-dehavenj's own words
What I do everyday.i use it alot for my work an I have to call AP and p every day to check in. ... I can hear people and they hear me when they call me but when I call someone I hear them but they can't hear me.i just got this phone it worked good up until today.what do I need to do?
It is my livlihood . Financialy and I have no choice in calling AP and p or I am in trouble.has to be from * I gave them
How about a good phone ( which I can't really afford but is very important for me to be reliable and responsibl and dependable) pick what plan I feel I need.
Years in california.camebto Utah got a quick cheap one at Walmart.. regretted it so I went back to the one place I never had problems with( metro PC's). Phones were great as was the workers.
Where I got it but now I regret gone there bno help at all.( All about spending money) and u which so far you have been very helpful and seem to care to help acustomer.thanks by the way. Can u please help me.
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Metro PCS

It is the COOLPAD.Iguess I should of went with the Samsung,but they pretty much pushed this one on me.
Customer service issue
Reported by GetHuman-dehavenj
Jul 23rd, 2018 - 10 mons ago
I have an issue with Metro PCS too
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Seen by 17 customers so far
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Timeline
GetHuman-dehavenj started working on this issue
Jul 23rd, 2018 11:53pm
GetHuman-dehavenj shared this issue with others over email
Jul 24th, 2018 12:00am
GetHuman-dehavenj indicated the issue is not fixed yet.
Jul 24th, 2018 4:32am
GetHuman-dehavenj indicated the issue is not fixed yet.
Jul 24th, 2018 4:57am
GetHuman-dehavenj indicated the issue is not fixed yet.
Jul 24th, 2018 5:01am
GetHuman-dehavenj indicated the issue is not fixed yet.
Jul 24th, 2018 5:04am