I received an error message about my payment being reversed. I see on my bank account t...

GetHuman-ivanchev's customer service issue with Metro PCS from July 2018

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The issue in GetHuman-ivanchev's own words
I received an error message about my payment being reversed. I see on my bank account that the payment was made and I also see on "My Metro that I'm payed up until August. So I do not understand why is my service cut. This interruption is costing me a lot of money. I am a Lyft driver and I've been trying to get this fixed for two hours. That's two hours that I have not been driving. This needs to be resolved immediately...
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Metro PCS

Customer service issue
Reported by GetHuman-ivanchev
Jul 21st, 2018 - a yr ago
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Seen by 4 customers so far
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Items needed
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Phone number
Name on account
GetHuman-ivanchev started working on this issue
Jul 21st, 2018 3:32am
GetHuman-ivanchev indicated the issue is not fixed yet.
Jul 30th, 2018 3:44pm