My device was unlocked by Metro PCS customer service executive. However, device unlock...

GetHuman869290's customer service issue with Metro PCS from July 2018

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The issue in GetHuman869290's own words
My device was unlocked by Metro PCS customer service executive. However, device unlock app does not get past the error screen - "Your device is not recognized by your service provider". Device is LG Aristo
GetHuman869290 did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman869290
Jul 11th, 2018 - a yr ago
I have an issue with Metro PCS too
Fixed
Seen by 35 customers so far
Similar issue to 7159 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman869290 started working on this issue
Jul 11th, 2018 5:13am
GetHuman869290 indicated the issue is not fixed yet.
Jul 11th, 2018 12:29pm
GetHuman869290 indicated the issue is not fixed yet.
Jul 16th, 2018 5:59am