Not resolved, Rep said Metro has no coporate Email , only a P.O. box

GetHuman843145's customer service issue with Metro PCS from July 2018

Help with my Metro PCS issue
The issue in GetHuman843145's own words
Have the money credited back to my account, Plus Late fee. ... Bill was posted to some one else's account in june & has nor been credited to account. Rude customer service told to check back in Three weeks.. Rep gave me a copy of a bogus form.*.
Rep filed papers incorrectly & instead of giving metro PCs * put her number on the form. Didn't attach original copy of monies paid by me to be faxed off
My monies credited back to my acct.
I've been with metro since ****
I have an issue with Metro PCS too
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Metro PCS

Paid utility bill @ metro on *st of june & Rep credited it to another acct. Luckily I kept my Receipt
Customer service issue
Reported by GetHuman843145
Jul 2nd, 2018 - 10 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 11 customers so far
Similar issue to 6306 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman843145 started working on this issue
Jul 2nd, 2018 7:30pm
GetHuman843145 indicated the issue is not fixed yet.
Jul 3rd, 2018 7:14am
GetHuman843145 indicated the issue is not fixed yet.
Jul 6th, 2018 10:38pm