I talked to one of your guys on the phone couple days ago and he had my billing changed...

GetHuman-jheinz's customer service issue with Metro PCS from July 2018

1 view
6301 similar
0 following
Help with my Metro PCS issue
First: share to improve GetHuman-jheinz's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jheinz to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jheinz may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-jheinz's own words
I talked to one of your guys on the phone couple days ago and he had my billing changed around because you guys had it wrong in the computer my bill wasn't actually due till the *th so after an hour he got it straightened out said it was all taken care of and then they turn my ******* phone off I'm getting real tired of this overcharged me turning my phone off at the wrong time and now believe it or not you guys turn my phone off on the wrong day it's been off for * days and what is strange surprise I can get a person did actually answer the phone soon as I say I'm not going to pay this money that they want because it's not do the automated lady says nobody and hangs up on me
GetHuman-jheinz did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-jheinz fixed the problem
We are waiting for GetHuman-jheinz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.
How do I transfer my MetroPCS number to another carrier?What do I do if I lost my Metro PCS phone?How do I get an extension on my Metro PCS bill?How do I get device support for my MetroPCS phone?
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jheinz fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-jheinz
Jul 2nd, 2018 - a yr ago
I have an issue with Metro PCS too
Not resolved
Seen by 1 customer so far
Similar issue to 6301 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jheinz started working on this issue
Jul 2nd, 2018 7:13pm