I just brought a phone from one of your dept.it cost me $** and some cent not two weeks...

GetHuman835166's customer service issue with Metro PCS from June 2018

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The issue in GetHuman835166's own words
I just brought a phone from one of your dept.it cost me $** and some cent not two weeks later the battery got hot and the internet stop working, which lead me to call the store,he told me to come in he would fix it, that's a new phone there should not be any thing to fix, so I took the battery out and put it back in and everything worked again, today I try to make some call,and could not,I call your store and they said bring it in and I will have another in * business days, I should not have to wait,so I told them if I have to wait that long I want a refund and they told me I can't get no refund, my phone is not ** days old yet, and I'm catching **** for my money back.
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Metro PCS

Customer service issue
Reported by GetHuman835166
Jun 29th, 2018 - a yr ago
I have an issue with Metro PCS too
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Seen by 8 customers so far
Similar issue to 5826 others
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Timeline
GetHuman835166 started working on this issue
Jun 29th, 2018 10:55pm
GetHuman835166 indicated the issue is not fixed yet.
Jul 5th, 2018 5:34pm
GetHuman835166 indicated the issue is not fixed yet.
Jul 5th, 2018 5:41pm