I got an ** hr extension but my data isn't working. Is this supposed to be like this?

GetHuman-merlinwi's customer service issue with Metro PCS from June 2018

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The problem I ran into: I got an ** hr extension but my data isn't working. Is this supposed to be like this?
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Metro PCS

Customer service issue
Reported by GetHuman-merlinwi
Jun 26th, 2018 - 2 mons ago
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Seen by 32 customers so far
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Timeline
GetHuman-merlinwi started working on this issue
Jun 26th 2:38am
GetHuman-merlinwi shared this issue with your circles on Google+
Jun 26th 3:02am
GetHuman-merlinwi confirmed the issue is fixed. Hooray!
Jun 27th 4:23am