Trying to get service back on my phone and I called and they told me to dial **** and I...

GetHuman-kwoodwor's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman-kwoodwor's own words:
Trying to get service back on my phone and I called and they told me to dial **** and I did and it wouldn’t let me I’m just trying to get my phone back on thanks
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Metro PCS

Customer service issue
Reported by GetHuman-kwoodwor
Jun 26th, 2018 - 2 mons ago
I have an issue with Metro PCS too
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Seen by 4 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-kwoodwor started working on this issue
Jun 26th 2:00am