I paid my bill and it keeps asking me to pay it again everytime I call customer service...

GetHuman-desirbre's customer service issue with Metro PCS from June 2018

1 view
 | 
5412 similar
 | 
0 following
Help with my Metro PCS issue
GetHuman-desirbre's next move: have a Metro PCS rep call.
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-desirbre's own words:
I paid my bill and it keeps asking me to pay it again everytime I call customer service I can't get around the Automated machine and the only way I can use my data is on a Wi-Fi and this is really annoying
I trust that Metro PCS will make this right and come up with a resolution that is fair.
Help with my Metro PCS issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid
Follow this issue
See how GetHuman-desirbre fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-desirbre
Jun 26th, 2018 - 2 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 1 customer so far
Similar issue to 5412 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-desirbre started working on this issue
Jun 26th 1:33am
GetHuman-desirbre shared this issue with your circles on Google+
Jun 26th 1:35am