My friend has given me this phone and I don't know the old number on it and I want to j...

GetHuman-dtuengec's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman-dtuengec's own words:
My friend has given me this phone and I don't know the old number on it and I want to just get a sim card with a new number how do I do that
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

Customer service issue
Reported by GetHuman-dtuengec
Jun 24th, 2018 - 2 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-dtuengec started working on this issue
Jun 24th 11:31pm