I purchased Alcatel hotspot *I need to wipe reset it *I need to be administrator and le...
GetHuman816387's customer service issue with Metro PCS from June 2018
Help with my Metro PCS issue
First: share to improve GetHuman816387's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman816387's next move: talk to Metro PCS when they open (we'll send a note).
Metro PCS's call center is closed now. We will text or email GetHuman816387 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman816387 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman816387 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman816387's own words
I purchased Alcatel hotspot *I need to wipe reset it *I need to be administrator and learn how to set up everything I am disabled please help me
GetHuman816387 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman816387 fixed the problem
We are waiting for GetHuman816387 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.