I purchased Alcatel hotspot *I need to wipe reset it *I need to be administrator and le...

GetHuman816387's customer service issue with Metro PCS from June 2018

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The issue in GetHuman816387's own words
I purchased Alcatel hotspot *I need to wipe reset it *I need to be administrator and learn how to set up everything I am disabled please help me
GetHuman816387 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
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Metro PCS

Customer service issue
Reported by GetHuman816387
Jun 24th, 2018 - 6 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 9 customers so far
Similar issue to 5276 others
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Timeline
GetHuman816387 started working on this issue
Jun 24th 8:55pm