I have a phone that belonged to my friends father. He p***ed away * years ago. We have...

GetHuman-kristada's customer service issue with Metro PCS from June 2018

Help with my Metro PCS issue
I have a phone that belonged to my friends father. He p***ed away * years ago. We have been trying to unlock the phone so that it can be used. The previous owners name was Todd Leeson. Previous phone number was *-***-***-****. IMEI of the Samsung Galaxy S* is **************. Model number SM-G***T*. Please email me an unlock code. The man is dead!!!
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

Customer service issue
Reported by GetHuman-kristada
Jun 24th, 2018 - 2 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 5 customers so far
Similar issue to 5255 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-kristada started working on this issue
Jun 24th 2:40pm
GetHuman-kristada indicated the issue is not fixed yet.
Jun 24th 3:43pm