Why is an older gentleman put on a ** dollar plan..he just used phone ..nothing else..he don't know how to text and can't figure out data..their is surely a cheaper plan for him..fixed income and his phone is off til *st..if it was cheaper him may have to wait til then and could have pd the cheaper price.

GetHuman-helpmeag's customer service issue with Metro PCS from June 2018

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The issue in GetHuman-helpmeag's own words
Lower a bill for my friend ..and be was given. Rebate that he can't get on his own because of not even knowing what a link is..so he may lose that money also ... I have a friend who isn't aware of much when it comes to phone and was put on a $** plan when I know he can get it cheaper and I would also like to talk to you about his billing because he is on a fixed monthly income and is always behind I was wondering if I can get it changed to the first of the month
That he is overcharged and n*eds help with his rebate
Everything I wrote already
Well he left one company to be with metro..and now he is wondering if he is a good customer or if your. A good company..his name is David amuck..new customer..I told him I would try to help..I know he can lower his rate
Lol. We are talking about metro..it's a good day when the automoted woman let's us talk to a really person
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Metro PCS

Metro phone
Customer service issue
Reported by GetHuman-helpmeag
Jun 22nd, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 5148 others
0 customers following this
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Timeline

GetHuman-helpmeag started working on this issue
Jun 22nd, 2018 6:34pm
GetHuman-helpmeag indicated the issue is not fixed yet.
Jun 23rd, 2018 4:08pm
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Jun 23rd, 2018 4:09pm
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Jun 23rd, 2018 7:39pm
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Jun 23rd, 2018 7:52pm
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Jun 23rd, 2018 8:07pm
GetHuman-helpmeag indicated the issue is not fixed yet.
Jun 23rd, 2018 8:07pm
GetHuman-helpmeag indicated the issue is not fixed yet.
Jun 24th, 2018 7:37pm
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Jun 26th, 2018 4:25am
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Jul 3rd, 2018 3:21am

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