Hi,I'm in P.R. right now and I made a payment through the metro app,but it just so happ...

GetHuman-antonmar's customer service issue with Metro PCS from June 2018

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The issue in GetHuman-antonmar's own words
Hi,I'm in P.R. right now and I made a payment through the metro app,but it just so happens that the payment went through * times,I need you to cancel * of those payments and just debit one payment of ** dollars,on my bank account it says this amount will be debited * times but it's pending so you have time to cancel the additional * other payments that went through,the bank said to call you so you can cancel those * additional payments, I've tried calling but none of my calls go through because I'm in Puerto Rico right now.Please email me confirming this information so I'll know it was taken care of,thank you.The cell * is ***-***-**** under Aileen Anonmarchi, it use to be under Peter Negron but he cancelled his svc. and I stayed with my line,they did this while i traveled so i dont know if i have the same account * or not.thank you.
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Metro PCS

Customer service issue
Reported by GetHuman-antonmar
Jun 13th, 2018 - 9 mons ago
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GetHuman-antonmar started working on this issue
Jun 13th, 2018 10:48pm