I had to factory reset my phone and now it's telling me I only have like ** gigs of spa...

GetHuman779927's customer service issue with Metro PCS from June 2018

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The issue in GetHuman779927's own words
I had to factory reset my phone and now it's telling me I only have like ** gigs of space when I got the phone I had ** gigs of space I'm just curious why after I reset it there is only **.**Also when I paid my bill last on the **th of May I was told that I would be able to have data in the new area that I moved to therefore I paid my bill well when I got here I have no data I'm very upset that I was lied to unless you know of some way where I could get data on my phone I was told there was a sister company here and I could use their towers however when I called customer service they said we don't know what you're talking about..... I called and asked for a refund of my money and they told me because I was month to month I was at able to refund...
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Metro PCS

Customer service issue
Reported by GetHuman779927
Jun 13th, 2018 - 9 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 8 customers so far
Similar issue to 4488 others
0 customers following this
Items needed
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Timeline
GetHuman779927 started working on this issue
Jun 13th, 2018 12:54pm
GetHuman779927 indicated the issue is not fixed yet.
Jun 14th, 2018 1:56pm
GetHuman779927 indicated the issue is not fixed yet.
Jun 14th, 2018 1:57pm
GetHuman779927 indicated the issue is not fixed yet.
Jun 14th, 2018 1:57pm