Im not fully understanding how i can pay my bill or attempt to n be told my phone needs...

GetHuman-hopeten's customer service issue with Metro PCS from June 2018

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The issue in GetHuman-hopeten's own words
Im not fully understanding how i can pay my bill or attempt to n be told my phone needs to be upgraded....ok i must say u should buy me dinner if ur gonna take that much advantage. Also how dud the have to have or u couldnt give me service phone for ** become ** plus ** for the upgrade ...n my bill that ive paid for the last * or so years. Ahh good to be a customer .... Well i also would like to bring up the fact that u shouldnt display a ** lg aristo n than say its discontuined also what...n then give me the same phone kg aristo for ** actually ** i paid pkus ** for have to upgrade or u not servicing my. Phone. I lost my org in feb **** i was told theni couldnt shut it off omg until i nought the ** phone which a year n half later is discontuinued .......ugh wow so i am hopeing that since i have new phone paid bill. A *** dollars later that this new one wont be discontuined also. What kind of company doesnt give u a heads up. Also how is it becuz i paid in person my phone was all of a sudden not eligible for service that really stinks n seems a little shady if i paid electronically like the padt * years no worries ...sorry just had to let u know that the policy is really crappy
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Metro PCS

Customer service issue
Reported by GetHuman-hopeten
Jun 8th, 2018 - a yr ago
I have an issue with Metro PCS too
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Seen by 5 customers so far
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GetHuman-hopeten started working on this issue
Jun 8th, 2018 7:33pm