In May I had to change my rate plan from $** to $**.*Since the day I paid my bill my in...

GetHuman763464's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman763464's own words:
In May I had to change my rate plan from $** to $**.*Since the day I paid my bill my internet does NOT Work @ALL outside my home **.*When I am home I use my wifi .*And I dont know if this has anything to do with my rate plan but my phone powers off unexpectically and takes *&*** minutes to power back on. *METRO ****S SINCE IVE CHANGE PLAN!!
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Metro PCS

Customer service issue
Reported by GetHuman763464
Jun 8th, 2018 - 11d ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
Similar issue to 86 others
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Timeline
GetHuman763464 started working on this issue
Jun 8th 4:04pm