Why doesn't MetroPCS reward loyal customers who have been with them for years but they...

GetHuman-gghangac's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman-gghangac's own words:
Why doesn't MetroPCS reward loyal customers who have been with them for years but they're ready and willing to give a new person all this free stuff. And I don't need four freaking phone lines I just want a free phone like a new customer gets
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

Customer service issue
Reported by GetHuman-gghangac
Jun 7th, 2018 - 15d ago
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Seen by 7 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-gghangac started working on this issue
Jun 7th 6:10am