Why doesn't MetroPCS reward loyal customers who have been with them for years but they...

GetHuman-gghangac's customer service issue with Metro PCS from June 2018

637 similar
0 following
Help with my Metro PCS issue
First: share to improve GetHuman-gghangac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gghangac's next move: talk to Metro PCS when they open (we'll send a reminder).
Metro PCS's call center is closed now. We will text or email GetHuman-gghangac when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-gghangac can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-gghangac's own words
Why doesn't MetroPCS reward loyal customers who have been with them for years but they're ready and willing to give a new person all this free stuff. And I don't need four freaking phone lines I just want a free phone like a new customer gets
GetHuman-gghangac did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-gghangac fixed the problem
We are waiting for GetHuman-gghangac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid
Follow this issue
See how GetHuman-gghangac fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-gghangac
Jun 7th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 9 customers so far
Similar issue to 637 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
8 Digit PIN
Phone number
Name on account
GetHuman-gghangac started working on this issue
Jun 7th 6:10am