This issue has not been fixed!!!

GetHuman-kempkris's customer service issue with Metro PCS from June 2018

Help with my Metro PCS issue
The issue in GetHuman-kempkris's own words
Not have to pay another $** after paying it * days ago!!! ... I just paid $** on the **th of May. Now your saying i have to pay another*$***on June *th!!! Are you serious??? I can and will switch to another company if im paying this much for not even two weeks!! This disgusts me as when i originally paid they put it on the wrong account and i had to talk to * people on the phone, and chatted with *!! A total of at least * hrs trying to explain, and have them figure out a mistake they made!! Please fix this before the *th of this month, or you will lose me and others as customer's!! Ive never had problems of any kind like this with other companys!!!* Ty, Kristi Kemp
I wasted * hrs of my time , talking to at least * customer service reps. Starting May **,when i first put $** to activate my phone! Two days later, on May **Th you disrupted my service saying i owed $**. I had to go through * reps. and on the phone for a total of * hrs at least, very , very frustrated, before you got it resolved and now you want me to pay another $**?? * days later?? Are you crazy???
Fix this problem now! Keep my phone activated until my payments due the end of this month!!
Ive been a customer for at least * years but wont hesitate to go elsewhere
I dont want to have to call and talk to someone on the phone. My experience with them has been a nightmare! None of them know what they are doing and then I get very upset!!
How GetHuman-kempkris fixed the problem
It hasnt been fixed and i suggest to others not to use yoir company
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Metro PCS

Samsung phone
Customer service issue
Reported by GetHuman-kempkris
Jun 6th, 2018 - 3 years ago
GetHuman-kempkris shared how to fix
Seen by 14 customers so far
Similar issue to 393 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account


GetHuman-kempkris started working on this issue
Jun 6th, 2018 6:21pm
GetHuman-kempkris confirmed the issue is fixed. Hooray!
Jun 6th, 2018 6:21pm

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