This issue has not been fixed!!!

GetHuman-kempkris's customer service issue with Metro PCS from June 2018

Help with my Metro PCS issue
Not have to pay another $** after paying it * days ago!!! ... I just paid $** on the **th of May. Now your saying i have to pay another*$***on June *th!!! Are you serious??? I can and will switch to another company if im paying this much for not even two weeks!! This disgusts me as when i originally paid they put it on the wrong account and i had to talk to * people on the phone, and chatted with *!! A total of at least * hrs trying to explain, and have them figure out a mistake they made!! Please fix this before the *th of this month, or you will lose me and others as customer's!! Ive never had problems of any kind like this with other companys!!!* Ty, Kristi Kemp
I wasted * hrs of my time , talking to at least * customer service reps. Starting May **,when i first put $** to activate my phone! Two days later, on May **Th you disrupted my service saying i owed $**. I had to go through * reps. and on the phone for a total of * hrs at least, very , very frustrated, before you got it resolved and now you want me to pay another $**?? * days later?? Are you crazy???
Fix this problem now! Keep my phone activated until my payments due the end of this month!!
Ive been a customer for at least * years but wont hesitate to go elsewhere
I dont want to have to call and talk to someone on the phone. My experience with them has been a nightmare! None of them know what they are doing and then I get very upset!!
Help with my Metro PCS issue
How GetHuman-kempkris fixed the problem:
It hasnt been fixed and i suggest to others not to use yoir company
I have an issue with Metro PCS too
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid

Metro PCS

Samsung phone
Customer service issue
Reported by GetHuman-kempkris
Jun 6th, 2018 - 17d ago
I have an issue with Metro PCS too
Fixed
GetHuman-kempkris shared how to fix
Seen by 14 customers so far
Similar issue to 393 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-kempkris started working on this issue
Jun 6th 6:21pm
GetHuman-kempkris confirmed the issue is fixed. Hooray!
Jun 6th 6:21pm