Email me with the support. Obviously my I cant get into my phone unless yoy call me direct.

GetHuman-lonnebo's customer service issue with Metro PCS from June 2018

Help with my Metro PCS issue
The issue in GetHuman-lonnebo's own words
Unlock it. ... My phone is telling me its unable to use fingerprints. Its telling me to use the tap knock code instead. I used the tap knock code I set up and it is telling me it is incorrect. How do I get back into my phone? Went to a MetroPCS store and they could not help me. I need a MetroPCS representative to help me online @ *****@***.com or call me direct since my phone is now locked.
You sent a * digit code to my phone. How am I supposed to send back the code when I am locked out of my phone. Use my email address @ *****@***.com or call me directly since I can only receive calls.
Use my email address @ *****@***.com or call me directly since I can only receive calls.
* years
Tapping in codes other than the one I programmed.
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Metro PCS

My LG phone
Customer service issue
Reported by GetHuman-lonnebo
Jun 5th, 2018 - a yr ago
I have an issue with Metro PCS too
Fixed
Seen by 12 customers so far
Similar issue to 359 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-lonnebo started working on this issue
Jun 5th, 2018 4:53pm
GetHuman-lonnebo shared this issue with friends on Facebook
Jun 5th, 2018 4:53pm
GetHuman-lonnebo indicated the issue is not fixed yet.
Jun 5th, 2018 6:11pm
GetHuman-lonnebo indicated the issue is not fixed yet.
Jun 5th, 2018 6:22pm
GetHuman-lonnebo indicated the issue is not fixed yet.
Jun 5th, 2018 6:24pm