I am unable to contact Customer Support by ***-***-****. I requested My phone be unlock...

GetHuman-salsatin's customer service issue with Metro PCS from June 2018

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The issue in GetHuman-salsatin's own words
I am unable to contact Customer Support by ***-***-****. I requested My phone be unlocked on *.**.** when eligible to unlock. Started service **.** had defective phone and was replaced in February **. Told had to wait til *.**.** to unlock. On *.**.** Customer Support said they could not help unlock phone..had trouble. Told to take phone to local Metro Store to unlock. Dropped it off *.**.**. Just received text they cannot unlock. I need immediate help to resolve this matter. Reach me at ***-***-**** and email.
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Metro PCS

Customer service issue
Reported by GetHuman-salsatin
Jun 5th, 2018 - a yr ago
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Seen by 7 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
GetHuman-salsatin started working on this issue
Jun 5th, 2018 3:51pm
GetHuman-salsatin indicated the issue is not fixed yet.
Jun 6th, 2018 5:28pm