I have a problem with Metro I call to get my phone bill down it would not do it I don't...

GetHuman740074's customer service issue with Metro PCS from June 2018

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The issue in GetHuman740074's own words
I have a problem with Metro I call to get my phone bill down it would not do it I don't understand why am I I'm on the $** plan and it winding up for me to pay $** that is not fair I don't understand why I got to pay $** and I'm on a $** plan I call to get my phone fixed it did not work the later lower my plan and not his lady want to charge me $** because I went back down to a $** plan because the planet they give me for the $** plan was not working my phone was still not working I could not look at a video I could not download nothing could not download no apps or anything and I ask for assistance nobody that want to help and I felt like that is not right I've been with the company for some years now and I feel very unsatisfied that's not business
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Metro PCS

Customer service issue
Reported by GetHuman740074
Jun 1st, 2018 - 2y ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
Similar issue to 691 others
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Timeline
GetHuman740074 started working on this issue
Jun 1st, 2018 10:13pm