I need to change my device. I only have internet but no way to call. I have my imei num...
GetHuman-caseyafi's customer service issue with Metro PCS from June 2018
Help with my Metro PCS issue
First: share to improve GetHuman-caseyafi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-caseyafi's next move: talk to Metro PCS when they open (we'll send a reminder).
Metro PCS's call center is closed now. We will text or email GetHuman-caseyafi when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-caseyafi can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-caseyafi may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-caseyafi's own words
I need to change my device. I only have internet but no way to call. I have my imei number in hand and I'm using the same sim
GetHuman-caseyafi did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-caseyafi fixed the problem
We are waiting for GetHuman-caseyafi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.