On may **st my service was suspended due to bill...i applied for an extention And it wa...

GetHuman715421's customer service issue with Metro PCS from May 2018

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On may **st my service was suspended due to bill...i applied for an extention And it was granted...on the **rd service was once again suspended and again i applied for an extention (i do this every month) and it was granted....however five.minutes later my service was suspended again. I contacted customer care today and spoke with a supervisor named jesse (I.D.*******) and she informed me she could not or would not restore my service due to the fact that my bill was slightly higher than normal....i dont think that my bill being slightly higher than normal should be any reason that i shouldnt be able to take advantage of my usual services and benefits of said services. In the end id like my reatoration for ** houra until i can pay my bill tomorrow and restore my service. Thankyou...michael son phone number ***-***-****
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Metro PCS

Customer service issue
Reported by GetHuman715421
May 24th, 2018 - 6 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 3 customers so far
Similar issue to 296 others
0 customers following this
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Timeline
GetHuman715421 started working on this issue
May 24th 7:24pm
GetHuman715421 indicated the issue is not fixed yet.
May 24th 8:26pm