The other phone company is going to help finalize porting my number. They gave a time table and expectations for this situation.

GetHuman-dinakure's customer service issue with Metro PCS from May 2018

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The issue in GetHuman-dinakure's own words
I would like to switch to a different phone company, and I was told the PIN number I gave them was incorrect. So they are able to help me until my phone is unlocked. I need my phone unblocked* unlocked, so I can transfer to another phone company.*Thank you,*Nadine Kurelo*Account * *********
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Metro PCS

Customer service issue
Reported by GetHuman-dinakure
May 24th, 2018 - 6 mons ago
I have an issue with Metro PCS too
Seen by 6 customers so far
Similar issue to 620 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
GetHuman-dinakure started working on this issue
May 24th 6:02pm
GetHuman-dinakure indicated the issue is not fixed yet.
May 27th 8:37pm
GetHuman-dinakure indicated the issue is not fixed yet.
May 27th 8:39pm