My phone has been hacked by someone. I suspect by a Google employee. No one seems to wa...

GetHuman714553's customer service issue with Metro PCS from May 2018

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The issue in GetHuman714553's own words
My phone has been hacked by someone. I suspect by a Google employee. No one seems to want to do anything about it. If I can't use my phone properly and without being hacked, then I won't have service. I want someone who knows they're stuff to handle this and I want whomever is doing this prosecuted. I have a loyal customer for a long time. I expect you to do everything you can to help resolve this situation. If this continues, I will be forced to discontinue my business with your company. I would appreciate your prompt attention to this matter. Thank you and have a blessed day.
GetHuman714553 did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman714553
May 24th, 2018 - 6 mons ago
I have an issue with Metro PCS too
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Seen by 19 customers so far
Similar issue to 573 others
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Timeline
GetHuman714553 started working on this issue
May 24th 3:31pm
GetHuman714553 shared this issue with your circles on Google+
May 24th 3:31pm
GetHuman714553 shared this issue with others over email
May 24th 3:35pm
GetHuman714553 shared this issue with your circles on Google+
May 24th 3:36pm