I bought ZTE Blaze on May * and the screen stopped working out of nowhere. All the bu...

GetHuman712252's customer service issue with Metro PCS from May 2018

6 views
 | 
425 similar
 | 
0 following
Help with my Metro PCS issue
First: share to improve GetHuman712252's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman712252 to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman712252's own words
I bought ZTE Blaze on May * and the screen stopped working out of nowhere. All the buttons work, but the screen doesn't. I didn't drop it. I didn't get it wet. I took it into the store I bought it at and they did everything to make sure the phone did not get replaced and nothing to help me get a new phone. They finally came to the conclusion that there was water damage but the phone never got wet. They ended up telling me that if I walked outside in the rain it would be water damaged. I have suspended my service and I'm thinking I'm going to cancel and go somewhere else. Having bought the phone only * weeks ago i find it hard to believe there's nothing that can b done. They wouldn't even offer me a discount. like I said before if I can't get this resolved I'm cancelling my service.
GetHuman712252 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman712252 fixed the problem
We are waiting for GetHuman712252 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid
Follow this issue
See how GetHuman712252 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman712252
May 23rd, 2018 - 6 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 6 customers so far
Similar issue to 425 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman712252 started working on this issue
May 23rd 8:11pm