I am a metro pcs customer and I have the "Call detail" feature which gives you up to a...

GetHuman692306's customer service issue with Metro PCS from May 2018

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The issue in GetHuman692306's own words
I am a metro pcs customer and I have the "Call detail" feature which gives you up to a * month detail summary of phone calls. Well I am registered on your web site but realized when i went to log in that I have forgotten my password. And its asking for my phone * so metro can send a temp password to my phone to reset it. But the phone was stolen last night and so I dont want it sent to it. Is there another way to reset it.**I just realized that I have not suspended m y service yet because Im replacing it today so if you email my temp password whoever has my phone has access to it. I do not sign out of my gmail on my phone so all one has to do is click on gmail and can read my email. stupid me. :(*Can you temporarily suspend my service before you email my reset code and thats even if it can be done thru email

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Metro PCS

Customer service issue
Reported by GetHuman692306
May 17th, 2018 - 5 years ago
I have an issue with Metro PCS too
Fixed
Seen by 67 customers so far
Similar issue to 556 others
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Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman692306 started working on this issue
May 17th, 2018 1:52am
GetHuman692306 confirmed the issue is fixed. Hooray!
May 17th, 2018 10:39am