Hello,**My anniversary global minutes are not refreshing on the **th of each month. I c...

GetHuman-dianayqu's customer service issue with Metro PCS from May 2018

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The issue in GetHuman-dianayqu's own words
Hello,**My anniversary global minutes are not refreshing on the **th of each month. I call each month with the same problem, I've been calling since Feb ****. The tech ticket I need help with is ******** your rep Jacob gave this to me about a week ago. I just talked to another rep she told me I had to call back on the anniversary date to see if the issue was resolved? Please have someone from your tech follow up with me on the **th. I would appreciate that. I don't like to be felt like I'm a liar each time I call because the minutes do not refresh on my anniversary date. Thanks
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Metro PCS

Customer service issue
Reported by GetHuman-dianayqu
May 12th, 2018 - 10 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
Similar issue to 651 others
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Timeline
GetHuman-dianayqu started working on this issue
May 12th, 2018 5:35pm
GetHuman-dianayqu indicated the issue is not fixed yet.
May 12th, 2018 6:52pm