I recently upgraded to an Android *.*.*, Z***. When I try to use my email, it receives...

GetHuman677221's customer service issue with Metro PCS from May 2018

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The issue in GetHuman677221's own words
I recently upgraded to an Android *.*.*, Z***. When I try to use my email, it receives just fine but when I send emails they go to the "outbox" and just sit there. There is no way to send them. I have been to * different Metro PCS stores and talked with * different sales people which have not resolved the issue. Also, when I use my Facebook account my phone keeps "freezing". I have to shut off the phone and restart it. I have updated Facebook on my phone. I am hoping that these issues can be resolved since the sales clerks were of no help. It took a long time for me to upgrade from a flip phone and I am so frustrated at this point I am just about ready to go back to a flip phone! Hoping you can help!*Jackie Pender ***-***-****
GetHuman677221 did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman677221
May 12th, 2018 - 10 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 18 customers so far
Similar issue to 338 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman677221 started working on this issue
May 12th, 2018 12:28am
GetHuman677221 shared this issue with friends on Facebook
May 12th, 2018 12:29am
GetHuman677221 indicated the issue is not fixed yet.
May 13th, 2018 2:23am
GetHuman677221 indicated the issue is not fixed yet.
May 13th, 2018 2:24am
GetHuman677221 indicated the issue is not fixed yet.
May 13th, 2018 2:26am
GetHuman677221 indicated the issue is not fixed yet.
May 13th, 2018 5:56pm
GetHuman677221 indicated the issue is not fixed yet.
May 13th, 2018 5:58pm
GetHuman677221 indicated the issue is not fixed yet.
May 15th, 2018 2:03am
GetHuman677221 indicated the issue is not fixed yet.
May 15th, 2018 2:06am
GetHuman677221 indicated the issue is not fixed yet.
May 15th, 2018 2:07am
GetHuman677221 indicated the issue is not fixed yet.
May 17th, 2018 12:47am